One of the most common issues we receive is regarding the API key and it not functioning as it should.
Please make sure you have enabled the YouTube Data API V3 as shown in the following video:
https://vimeo.com/328136923#t=80s
Watch from 1:20 onward.
If you think you have done everything correctly then please go ahead and create a support ticket and one of our representative will be with you asap.
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